Incident response

Keep incident details, investigation and follow-up together.

Incident Management / SIRS

Capture incidents or feedback by text or voice, document investigation activity and keep assigned follow-up visible in one workflow.

Module capabilities

Record, track and escalate incidents and feedback with transparent investigations and follow-up tasks.

  • Enter incidents quickly using text or voice
  • Track investigations and Serious Incident Response Scheme (SIRS) workflows
  • Manage tasks to support transparent resolution

How it helps

Capture the initial report

Record incident and feedback details by text or voice while keeping the information available for follow-up.

Follow the investigation

Keep investigation activity and SIRS-related workflow details organised for review by the responsible team.

Make next steps visible

Use task management to assign and track actions through to resolution.

How the workflow fits together

  1. 1. Record

    Enter incident or feedback details by text or voice.

  2. 2. Investigate

    Document review activity and relevant SIRS workflow steps.

  3. 3. Follow up

    Track assigned tasks and resolution progress.

Staff remain in control

AccuNote provides workflow assistance, drafts and insights for staff to review. It does not replace professional judgement or guarantee care, compliance or assessment outcomes. Providers remain responsible for decisions, records and applicable requirements.