Care communication

Make care communication easier to shape and review.

Care Emails

Draft a clinical update or a family-friendly message from a prompt or an existing care note. Choose the audience, adjust the tone, and review the wording before sending.

Module capabilities

Create clinical or family-friendly emails from scratch or turn existing progress notes into a clear message.

  • Guided prompts based on the ISBAR communication standard
  • Rewrite care notes as client- or family-friendly narratives
  • Translate email drafts into multiple languages
  • Record sent emails back as care notes

How it helps

Start with useful structure

ISBAR-guided prompts help organise clinical information into a familiar communication format.

Adapt the message to its reader

Turn progress note details into a clinical update or a more accessible message for a client or family.

Keep communication connected

Translate a draft when needed and record a sent email back as a care note for team reference.

How the workflow fits together

  1. 1. Choose a starting point

    Write from a prompt or use an existing progress note.

  2. 2. Shape the message

    Select the audience, structure and language for the draft.

  3. 3. Review and send

    Check the email and record it back as a care note if sent.

Staff remain in control

AccuNote provides workflow assistance, drafts and insights for staff to review. It does not replace professional judgement or guarantee care, compliance or assessment outcomes. Providers remain responsible for decisions, records and applicable requirements.